More vital aspects of the Crystal Symphony are the serene spaces onboard, like the award winning Crystal Spa, which offers facials, massages and full body treatments.
The ship was refitted a second time in 2006. This process, which cost USD 23 Million, was the largest refit ever for Crystal Cruises. During this refit, Crystal employed over 750 external workers to join the existing 545 crew to ensure a timely completion. The refit was done in BAE Systems Norfolk Ship Repair in Norfolk, Virginia.
In 2009 Crystal Symphony underwent a third refit costing US$25 million. The refit was completed at Boston Ship Repair’s South Boston Dry dock.
In June 2012, the ship completed a two-week “extreme makeover” done by 1,100 workers (including the crew) at the Blohm + Voss docks in Germany.